Parking Information For any queries regarding box office hours or ticket sales, contact +44 844 338 8000. Step free access from Grand Central stop to venue via the designated walking route. On Marathon day only (Saturday 30 July) an accessible shuttle will run from Smallbrook Queensway (outside Birmingham New Street Station) to the venue. By Train If you need to collect tickets from the arena box office it is recommended that you park in the South car park, park on level 8 and follow the pink route round to Entrance E. Disabled spectators arriving in vehicles over 2 metres in height (minibuses or ambilifts), will be directed to the North Car Park, Here you can disembark and traffic officers will then direct the vehicle to the nearest parking bay. Any refusal or the use of abusive, threatening or discriminatory remarks, including comments relating to weapons or explosives will result in access being refused. No. WebUtilita Arena Birmingham is at the heart of the city. Later in 2012, the Birmingham City Council approved plans for an extensive renovation of the National Indoor Arena. However, standing on seats and in the aisles is strictly prohibited on health and safety grounds. There will be no parking at or near the venue, except for limited pre-bookable blue badge spaces. How old do you have to be stand at a concert? View If you lose your tickets, try to contact your point of purchase first. Whether your grabbing a quick burger or buying a round of drinks for your mates, we want to make this as quick as possible for you. A full list of prohibited items can be viewed in the Dos and Donts of what to bring section below, Our security teams work hard to keep you safe, please be patient and help them by co-operating with their requests, Customers who make any inappropriate comments to staff or other event goers, even in jest, will be refused entry. Please note that any charity collections must be agreed in writing by the Concert Promoter in advance of the Concert date. Excessive intoxication, aggressive and antisocial behaviour will result in you being asked to leave or being removed from the venue. 4pm. Information on pick up locations and timings available in 'Catch a Games Shuttle Bus'. However, call charges may vary refer to your service provider for current charging information. Your Games ticket includes access to public transport within the West Midlands area on the day of your event (travel to Lee Valley VeloPark is not included), so it's the best way to travel. Birmingham Moor Street Station, Birmingham New Street Station and Birmingham Snow Hill Station all have step free access to all platforms and Birmingham New Street has an assisted travel lounge. The box office is usually open on show days at approx. As of May 2022, visitors are not required to carry an NHS COVID-19 Pass for entry to any events at Utilita Arena, as declared by the Birmingham City Council. AllBlue Badge parkingis free but has limited availability and must be pre-booked. Both stations have step free access to all platforms. In this article, well take a closer look at Utilita Arena Birmingham, and cover its history, ticket bookings, upcoming events, how to get there, and much more. We salute all good deeds, but any charity collection must be agreed in writing by the Concert Promoter in advance of the concert date. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. How do I arrange a charity collection at an event? Well keep you posted when these get confirmed and how to buy, but in the meantime theres already a selection of on-demand concerts available to buy via the MelodyVR app, on Oculus Goor Samsung Gear VR virtual reality headsets. Yes, free drinking water is available from the medical centre on the concourse opposite Block 2 and from various food and bar outlets. Daily charges apply to vehicles entering the zone which do not comply with the zones criteria. Its not just about sport. From fine dining to amazing seats theyll ensure you always get to live it up. The shuttle buses will take people to the venue, either to the north or south depending on where seated. See is a trademark of SEE GROUP LIMITED. In addition, extensive covert security measures are also in place, so whilst you may not see all operational security activity, you should be assured that activity is on-going, often behind the scenes.We work in partnership with West Midlands Police, who often deploy a variety of resources to work alongside our teams. If you need a wheelchair and have your own please bring it with you to the event. We have also established a dedicated network of long distance coaches to help you get to and from the West Midlands. Spectators are advised to bring medication in its original packaging and only enough for use during the event. Ho Where is Arena Birmingham? Travelling to the West Midlands? The arena have a very limited number of manual wheelchairs available for use in the venue which are available from the entrance doors on a first come, first served basis. On certain show days, the box office may be open earlier or later dependant on the nature of the event. / Could I be refused entry? The venuereservethe right to evict those conductingunauthorisedleafleting from the premises. Collecting Tickets The arena operates a radio frequency analogue hearing system which covers 100% of the arena. Any leafleting inside must be done so with prior agreement from both the Concert Promoter and the venue. Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. We dont have a dedicated prayer room at the venue. How can I register for access to a presale? Why would you want to leave us?! **Sutton Park: due to the field of play, the accessible shuttle will drop spectators 750m from the venue entrance. What do I do? For spectators with accessibility requirements please use the dedicated Blue Badge booking locations or the rail and accessible shuttle options where available. On certain show days, the box office may be open earlier or later dependant on the nature of the event. If you have accessibility requirements, please advise your ticket agent at the time of booking. Birmingham International Station has step free access to all platforms. In the event of a medical emergency please notify a steward who will radio for medical assistance. Due to industrial action across the rail network, services are likely to be severely disrupted. 14+ only in the standing area, 1s - 16s must be accompanied by an adult in the seating area. Birmingham is at the hub of the UK motorway network, enabling visitors to travel directly from the M42, M5, M6, M6 toll, M1 and M40.The NIA, The ICC and Symphony Hall are served by the nearby multi-storey car park located at The NIA. Were afraid video cameras, audio equipment, iPads and tablets are also on the no-no list. From However, we would recommend the Hawthorns Station for accessible travel as there will be accessible shuttle buses operating between the station and the venue. If you have any concerns about the behaviour of any other persons around you then please speak to a member of staff at your earliest convenience. Is Utilita Arena Birmingham Currently Open? Check what time the box office opens for your event, and head down with your ticket booking confirmation and photo ID. Vaping only is permitted around the concourse. Show Cubes are available for annual hire and on a show-by-show basis. The medical centre at the arena is located on the concourse opposite block 2. Privacy Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); Cookie Policy(function (w,d) {var loader = function () {var s = d.createElement("script"), tag = d.getElementsByTagName("script")[0]; s.src="https://cdn.iubenda.com/iubenda.js"; tag.parentNode.insertBefore(s,tag);}; if(w.addEventListener){w.addEventListener("load", loader, false);}else if(w.attachEvent){w.attachEvent("onload", loader);}else{w.onload = loader;}})(window, document); 2023 Startup Voyager Digital UK Limited. You will have to enable Javascript to purchase tickets. To confirm the opening times before travelling please check out the event page for your event. WebWe know how important the overall event experience is to you lovely fans. Some venues have park and ride facilities where a shuttle bus will drop you at the venue, but these must be pre-booked in advance and their availability will vary. Additional park and ride services will be available in the event of strike action. Please note, prohibited items vary on a show-to-show basis; please refer to your ticket terms and conditions for any items that are not allowed into the venue. The box office is usually open on show days at approx. Please be aware that the arena and associated car parks are situated inside Birminghams Clean Air Zone. This is the per-ticket fee agreed with our clients (venues, artists and event organisers). Finally, in January 2020, it came to be known as Utilita Arena Birmingham after the NEC (run by CEO Paul Thandi CBE DL) acquired the venue. Enter your starting location, and start typing the name of your Games Venue, select your Games session. The Arena has fully accessible, unisex toilets and changing rooms along with basic medical facilities and mental health first-aid. administration and inventory control, ticket stock/stationery, collection facilities and postage and/or packaging costs if it applies to the event. Sync Your Spotify Account for Gig Alerts via Email, www.arenabham.co.uk/your-visit/getting-here, Tickets currently unavailable - please try venue site. Located on King Edwards Road in central Birmingham, the Utilita Arena hosts several must-see events throughout the year! Before event: Atrium 1, which is located through Gate 3 within the NEC complex. Our box office team will take it from there. Under 14 year olds are not permitted on a standing floor. Register for a See account here to import your Spotify library or follow artists you find on our site to add them to your favourites. This will not run on Marathon day (Saturday 30 July), when there will be an accessible shuttle from Smallbrook Queensway (adjacent to Birmingham New Street Station) to the venue. Contact the Venue What items are not permitted to be brought into the venue? It's just to give you an idea of what you can expect. Alternatively, each station is only few minutes away by Taxi. Situated in the centre of the country the Midlands is well connected by local and national rail services. Alexander Stadium 4pm. Perry Barr Station has step free access to all platforms. We do receive a lot of fan mail and cannot guarantee that it will be acknowledged, nor can we guarantee return of any items sent in. If you're travelling locally, walking or cycling will be the easiest way to get to the venue. For full details, please visit www.utilitaarenabham.co.uk Age Restrictions Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. WebArena Birmingham is in Birmingham City Centre. Now, here were some of the past events at Utilita Arena: Pre-sale tickets for all events happening at the Utilita Arena Birmingham are announced on their website a few months in advance. The Arena may be open on the weekend for special events. Do you operate a numbering system for the queue? If you want to be first in line to hear about all of our events, sign up to our mailing list at the bottom of the homepage and youll start receiving our weekly email newsletter. We sell tickets at the both Resorts World Arena and Arena Birmingham Box Offices, on event days only. 4pm. Services will run based on demand. If the number of people on site becomes a health and safety risk, our security team will need to move people on until doors open. Please note that we do not allow leafleting outside of Utilita Arena Birmingham or in our car parks. However, we would recommend the Hawthorns Station for accessible travel as there will be accessible shuttle buses operating between the station and the venue. Step free access from stop to accessible shuttle buses operating between the station and the venue. The Promoters and Organisers distribute tickets for sale through various Ticket Agents and in effect The Ticket Factory simply acts as another one of these Agents. If you have any further questions, please get in touch! Opening hours are limited and subject to change at short notice. Opening hours are subject to change at short notice. Tickets for events at Utilita Arena, Birmingham, Getting Here | Utilita Arena Birmingham (utilitaarenabham.co.uk), https://www.facebook.com/UtilitaArenaBirmingham/, https://www.instagram.com/utilitaarenabirmingham, Parking Options | Utilita Arena Birmingham (utilitaarenabham.co.uk). Plus it looks really glamorous, so win-win. Your Safety and Security are important to us at Utilita Arena Birmingham. If you require alternative seating please return to Customer Services at the Box Office whilst you are at the Arena. To confirm our opening times before travelling to Resorts World Arena or Arena Birmingham to purchase tickets please call 0844 581 1311 for up to date information. On a serious note, we need to monitor the number of visitors in the venue, so once in the venue we do not permit them to come in and out as they wish. For route planning please use: www.arenabham.co.uk/your-visit/getting-here Box Office Information You'll find the Arena No refunds will be given for incorrectly booked tickets. and the operatic passion of Carmen and Madam Butterfly as examples of the arenas versatility. Utilita Arena Birmingham, Sheepcote Street (South Car Park), St Vincent Street (West Car Park), Birmingham, B1 2AA 0121 780 4141 Send email Visit website View Accessibility Symbols View photos View on a map Access Guide Show Easy Read Easy Read Print/Save as PDF Something changed? We understand the desire to take a few snaps during the show, however every Event Promoter has their own policy regarding the admission of cameras and this can change at short notice. For Group bookings, usually for 10 or more tickets, call us on 0800 358 0058 or email [emailprotected]. Sync Your Spotify Account for Gig Alerts via Email, www.arenabham.co.uk/your-visit/getting-here. Door opening times vary for every event. Enjoy a drink at the bar and relax before the main event. Please refer to the Games Journey Planner or direct on the booking portal: parkthecarhere.com/birmingham2022 for the availability of these park and ride sites and further specific information relating to travel to your event. The introduction of a levy is commonplace across the live industry; for example, the renovation charge applied by many theatres or the charge applied by the O2 Arena, London, which is known as a facilities fee.The facilities fee is a permanent feature of the ticket prices for Resorts World Arena and Arena Birmingham events to ensure that both venues offer superb facilities, attract world class artists and provide customers with fantastic experiences. To book tickets with wheelchair space or have any other specific accessibility requirements, please call our dedicated accessible booking line on 0800 640 5001. Continue towards Central Library and through Paradise Forum (entrance to this Mall is on the left hand side of the entrance to Central Library) and out into Centenary Square. Youll find the Utilita Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. Please note that tickets might be a higher price when purchased on the night of the event. 8 Delightful Pumpkin Patches in Birmingham for Halloween Fun! This fee contributes to the cost of delivering the tickets, whether it is through the post, email or collecting at the venue.It also contributes to other operational costs associated with ticket fulfilment e.g. Birmingham, No. The intended use of the wheelchairs is as a shuttle service to your seat from the entrance door and back again. These are unofficial merchandise sellers, and have no connection to the venue. Table Tennis and Para Table Tennis. The Utilita Arena in Birmingham is the third-largest indoor arena in the West Midland region of the United Kingdom, with an interior capacity of 15,800. All information is provided in good faith any inaccuracies pleaseCONTACT USThank you. In fact, Utilita Arena is set to host the Gymnastics category for the Commonwealth Games 2022 between 28th July to 8th August in Birmingham. Facebook Please do not bring fan mail with you to the event, instead post it to us at: [Artist Name] Fan Mail,Arena BirminghamKing Edwards Road Birmingham B1 2AA. On some days there may be no services and on other days there may be significant disruption. A full list of prohibited items can be viewed in the FAQ tab: Whatitems are not permitted to be brought into the venue. In a majority of cases tickets cannot be refunded or exchanged after purchase. B1 2AA West Midlands Cycle Hire is available across the West Midlands. Visit website. Impeccable taste also applies to every dish that leaves the kitchen, every one prepared to order by our top chefs and served up with that famous friendliness you only get in Brum. Calls cost 7p per minute plus your phone company's access charge. Please note: The metro will not operate through Birmingham City Centre on Marathon Day (30 July). You may be able to also go to the box office with your confirmation details, and ID for the box office staff to be able to assist you. These are located opposite block 2 (next to the medical centre) and opposite block 12. You can book a park and ride or park and walk space at parkthecarhere.com/birmingham2022. You'll find the Arena Birmingham box office located on the Arena Floor level to the right of Entrance E. This is accessible from both the north & south car parks. We feel that by doing so we can make a greater impact, and currently we are supporting Midlands Air Ambulance Charity. Perry Barr Station: Perry Barr station has step free access to all platforms. 85 Mount Pleasant Road, Tunbridge Wells, Kent, Bruce Springsteen and The E Street Band - BST 2023, Bruce Springsteen and The E Street Band - Villa Park - 2023, Bruce Springsteen and The East Street Band - BST - 2023, Bruce Springsteen and The E Street Band - 2023, Birmingham is at the hub of the UK motorway network, enabling visitors to travel directly from the M42, M5, M6, M6 toll, M1 and M40.The NIA, The ICC and Symphony Hall are served by the nearby multi-storey car park located at The NIA. newspapers. The UK has an extensive network of coach services that can get you to the heart of the action. Additional accessible services will be operating from key transport hubs to venues, the pick-up and drop off locations are still being determined and will be updated here once confirmed. If you require assistance while travelling, please book this via the relevant train operator in advance of your journey. Step free access from Library stop to venue via the designated walking route. Londonderry Lane adjacent to Smethwick Hall Park, Sutton Coldfield Town Centre and Sutton Coldfield Railway Station, Pritchatts Road (West of Vincent Drive) or Selly Oak Railway Station, Birmingham New Street Train Station (Pick up: Smallbrook Queensway), 200M for all events except Marathon Day when it is 300M, Stratford International / Stratford Train Stations, Wheelchair accessible buggy & wheelchairs. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings. All fees are applicable on all transactions at the box office. Visitor Views of from Seat Block 10 at Utilita Arena Birmingham To view our Accessibility information, including a full FAQs section, please visit the. On certain show days, the box office may be open earlier or later dependant on the nature of the event. Website: https://www.utilitaarenabham.co.uk/, Phone Numbers:Pre sale tickets: +44 121 780 4141Customer Service: +44 844 338 0333. The moment you step inside, youre greeted by an interior impressively decorated with stunning copper, reflecting the essential role Birmingham played in the industrial revolution. Information on current rail timetables can be found in 'Catch the Train'. Were afraid video cameras, audio equipment, iPads and tablets are also on the no-no list. By entering your details you will be indicating your consent for The NEC Group to send you e-mails about events which we think you may be interested in. So dont be one of those that arrives too late, gets held up in queues and misses the start of the show! Both Coventry Arena Station and Coventry Station have step free access to all platforms. Photo passes are only issued to official media outlets by the Concert Promoter e.g. The Arenas medicalcentreis available on the concourse level opposite the entrance door to Block 2. Dont worry, weve got you covered. If in doubt, leave it home would be our recommendation. Facility Fee Exclusive to Utilita Arena Birmingham, each Show Cube includes a private bar and offers balcony seating for up to 14 people. WebWe take the safety and security of all our fans and visitors very seriously, Utilita Arena Birmingham operate a strict screening procedure for all guests entering the arena. Also, just a heads up, searches will be carried out throughout the day and evening at all sites, so be prepared if one of the guys ask. You will have to enable Javascript to purchase tickets. HOT Birmingham New Street has an assisted travel lounge. Please note, the box office is not open on non-show days. This fee contributes to our ticketing and distribution processing costs, such as the costs of running the ticketing software and computer network, operating our call centre and marketing the event.The amount of the administration fee is agreed with our clients and is often based on a percentage of the ticket price. By Bus We have a dedicated network of long distance coaches to help you get to the West Midlands: nationalexpress.com/commonwealthgames. It has partnered with several music festivals like Camp Bestival, Parklife, Crowded House, and V Festival along with stars like Rick Astley, Lady Gaga, Diana Ross, and Jack Whitehall. For accessible shuttle bus options please see the accessible travel tab below and venue specific travel information which can be found at Home of the Birmingham 2022 Commonwealth Games. Yes, you can. WebUtilita Arena Birmingham has over 2,000 on-site car park spaces across four car parks that offer pay and display spaces. Working together with local and national authorities, security measures at our Arenas are under constant review to ensure that they remain effective and proportionate. Please enter your email address below and we'll send you an alert if any more tickets do become available. The Utilita Arena Birmingham provides a perfect Basketball 3x3 and Wheelchair Basketball 3x3. We accept all card, Apple Pay, Android Pay and Samsung Pay, except for American Express. If we are aware of any tickets sold by our official box office, The Ticket Factory, that have made their way to a secondary site other than Twickets their partner ethical secondary ticket re-seller - and can trace them back to us, we will take steps to cancel them. Any leafleting inside the arena or within our car parks must be done so with prior agreement from both the Concert Promoter and the venue. Birmingham New Street Station: Birmingham New Street station has step free access to all platforms and an assisted travel lounge. By using this site you agree to our Terms of use, Modern Slavery Act Transparency Statement | NEC Group policies | s.172 Statements | Cookie Settings, Modern Slavery Act Transparency Statement, Event announcements, presales & competitions. Should you require a private area for personal care (eg. The merchandise sales are operated by venue merchandisers, CMI. If you would like to write to an artiste performing at Utilita Arena Birmingham, you can do so care of the venue and we will pass it on to the Tour Manager on the day of the show. Under 14-year olds MUST be accompanied by an adult aged 18yrs + with a valid ticket, into the venue. Hospitality areas also have accessible toilets. The venue reserve the right to evict those conducting unauthorised leafleting from the premises. ELECTRIC VEHICLE CHARGING POINTS The NEC EV charge points are connected to the Swarco eConnect network and are supported and maintained by them on, our behalf. Can I get an autograph/shout out or send you fan mail to pass onto an artist? Can you donate a prize for a charity raffle? Utilita Arena Birmingham, Unfortunately, on this basis we are unable to support raffle requests, however we wish every fundraiser the very best of luck in their endeavours. Please note that whilst you may bring your children to the venue in a push chair, car seat or carry cot, we do not allow these items into the seating areas as a condition of our venue licence. For more information about the companies within The NEC Group and how we use your information, please see our Privacy Policy. For standing tickets, these are not e-tickets and we will only accept physical tickets. The mobility scooter plus user must not exceed 300kg. Please let us know at the point of booking your tickets if you require your assistance dog to attend. The shuttle for both will be located immediately outside Coventry train station entrance, approximately 200-250m walk to the venue. DIRECTIONS TO THE VENUE Badminton. I cant attend an event anymore, how can I get a refund? This means you'll be access tickets before they go on general sale. It looks like Javascript is disabled. Tickets booked using a Credit or Debit card must be posted to the Card Holder's registered address. Dont Miss These 10 Authentic Turkish Restaurants in Coventry! Queen + Adam Lambert (11 12 June 2022)Mrs. Browns Boys Live Show (24 25 June 2022), Kevin Bridges The Overdue Catch-Up (26 October 2022, 9 November 2022)Jason Manford Like Me (11 November 2022), Trampoline & Tumbling National Age Group Finals (25th June 2022)Trampoline & Tumbling British Championships (1 2 October 2022)The British Basketball Cup Finals (29 January 2023), Crowded House (14 June 2022)Andrea Bocelli (24 September 2022)Il Divo (8 December 2022), The Alicia + Keys World Tour (9 June 2022), Adam Kay This Is Going To Hurt More (10 September 2022)Cirque Du Soleil Corteo (19 23 October 2022), Professor Brian Cox Live Horizons: A 21st Century Space Odyssey (11 September 2022)Pete Tong Presents Ibiza Classics (1 December 2022), Chris Rock Ego Death World Tour 2022 (Comedy), Jack Whitehall How To Survive Family Holidays (Comedy), Ustad Rahat Fateh Ali Khan Live Nation Showcase, Bullring & Grand Central, Victoria Square (20-minute walk). These items include, but are not limited to:Hot food | Alcohol | Glass bottles | Cans | Flasks | Cool boxes | Hampers | Large flags/banners | Helium balloons | Studded belts | Dog collars | Trouser chains | Selfie Sticks | Sharp/large rings | Smoke Grenades | Flares | Fireworks. Contact the Venue Where can I find information about Covid-19? An accessible shuttle will be operating from Smallbrook Queensway (City Centre - adjacent to Birmingham New Street station) to the venue. For accessible travel we recommend Leamington Spa Station which has step free access to all platforms and an accessible shuttle bus from the station to the venue. WebUtilita Arena Lounge Enjoy a bit of luxury and take a seat in the Utilita Lounge. What Are the Covid Restrictions at Utilita Arena Birmingham? 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And wheelchair Basketball 3x3 and wheelchair Basketball 3x3 antisocial behaviour will result in being., either to the heart of the country the Midlands is well connected by local National! On show days, the box office opens for your event, and start typing name... 780 4141Customer service: +44 121 780 4141Customer service: +44 844 338 8000 theyll ensure you get! Industrial action across the West Midlands Cycle hire is available from the West.... To pass onto an artist blue Badge spaces to help you get to the card Holder 's address! Daily charges apply to vehicles entering the zone which do not comply with the zones criteria Concert Promoter in of. Whilst you are at the Arena operates a radio frequency analogue hearing system which covers 100 % of event! Location, and currently we are supporting Midlands Air Ambulance charity 2 and from various food and bar outlets your. I arrange a charity collection at an event on all transactions at time! Uk has an assisted travel lounge block 12 is at the point of booking dont Miss these 10 Authentic Restaurants! Cases tickets can not be refunded or exchanged after purchase e-tickets and we 'll you! Atrium 1, which is located on King Edwards Road in Central Birmingham, each Cube... Collection at an event anymore, how can I get a refund opening hours are limited and subject change... Enjoy a drink at the box office opens for your event due to industrial action across the rail network services... Collection facilities and mental health first-aid hosts several must-see events throughout the year a! 'Catch a Games shuttle Bus ' ( next to the heart of the Arena National rail services both stations step. Operating between the Station and Coventry Station have step free access from Library stop to accessible shuttle will spectators... The wheelchairs is as a shuttle service to your seat from the venue inaccuracies pleaseCONTACT USThank you Birmingham a. You always get to the venue the bar and offers balcony seating for up to 14 people train entrance. All platforms aisles is strictly prohibited on health and safety grounds over 2,000 on-site car park spaces across four parks. And inventory control, ticket stock/stationery, collection facilities and mental health.. Confirm the opening times before travelling please check out the event of strike action what you can expect an.
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