tapi carpets refund policy

If getting to a store is inconvenient for you, you can always check and see if we operate our Free Home Visit service in your area. Fitters undertake to carry out their work with reasonable skill and care, but on rare occasions home dcor may be marked or scuffed during the fitting process. Listing for: Tapi Carpets & Floors. Click on a basket to view added products or progress you order. With all that experience we can keep our costs low and pass the savings on to you! If you're experiencing any issues with your Tapi flooring that you would like to raise with us, take a look at our frequently asked questions below or contact our Customer Support team if you need further assistance. High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. Rest assured, we put your safety first. Our brand promise, to make inspiring flooring reassuringly simple, as well as our three brand values - Inspire, Reassure, and keep things Simple - all help us to deliver the Tapi Difference to our customers and continue to fuel our growth. There are 5 customers that Tapi Carpets & Floors Nottingham, Nottinghamshire, rating them as good. Fitting carpet or any other type of flooring purchased from Tapi is an additional service we can arrange if you need us to. If you have any concerns that we have not met our legal obligations, please contact us via the contact page on our website. To give you an idea, our cheapest carpets start from 4.99 per m2 and our charge for fitting carpet is 5.30 per m2, so it costs less than 240 to carpet a small 3x4 metre room (including underlay, door bars, and grippers). Here at Tapi, there are lots of ways to place an order for your new flooring. We explained our budget and they were brilliant with helping us select the right carpet for our home. Please keep your receipt for proof of purchase. Tapi Carpets & Floors has 5 stars! A lower tog rating will transmit underfloor heating more efficiently. Book an online consultation with one of our team from the comfort of your sofa. Authorised and Regulated by the Financial Conduct Authority. If you require the installation of your vinyl flooring below non-integrated appliances, please ensure these are removed from the room prior to the fitters arrival. We're more than happy to take orders over the phone, just call our Order Direct line on 03330 150 501from 9am - 6pm Monday to Saturday, and 10am - 4pm on Sunday. Areas over 12 square metres, unless stated otherwise, should be fully stuck down using a suitable adhesive. Tapi Carpets & Floors Ltd. acts as a credit broker and not the lender. 40 minutes. We don't have a list of approved nationwide companies who clean carpets, so it's probably best to contact your nearest Tapi store and ask if they can recommend any professional local carpet cleaners in your area. It is the responsibility of the customer to make the fitting partner aware of any known hazards or issues which may affect their ability to complete the installation. Inspiration for your home & garden. - A complimentary tidy-up to ensure you can enjoy your new flooring right away! Whether you can change your order without any charges being incurred depends on a number of different things and at what stage in the order process you want to make a change, so it's best to get in touch with the store straight away. For extra peace of mind, you might like to try Tapi's carpet care kit, which removes most household stains. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. Not included within this package is the uplift or disposal of your old flooring although these services can be purchased separately. We are not able to offer a collection service from our third-party carrier nor from any Tapi stores or satellite warehouses in relation to Direct to Home products. Check out what 53,312 people have written so far, and share your own experience. Here at Tapi, there are lots of ways to place an order for your new flooring. The aim of our delivery and care package is to make your installation as smooth as possible. This does not include the cost of fitting your flooring as this work is carried out by 3rd parties. Yes! Choose one of our wonderful carpets or make matching doormats out of offcuts. We also do not have sufficient storage space in our back of house areas in our stores. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only. Our Edmonton Store is light and airy, uncluttered and rich in sensory delights. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Doors may need to be trimmed to allow sufficient clearance. Our flooring expert will help you find your dream floor in the comfort of your home. Please confirm you would like to subscribe to our newsletter? How is works: we will call you to confirm your preferred delivery day (Monday to Friday). Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks. Whilst our fitting partners can repair some subfloor issues, and we can also rectify any fitting issues under our 10-year fitting guarantee, we cant help with aesthetic flooring repairs. Underlay also has a tog rating, so this could be a combination of a high tog carpet and a low tog underlay, or vice versa. 40 minutes. Tapi Carpets & Floors Ltd nor the 3rd party carrier will be responsible for the disposal nor any costs incurred in the removal of such items provided to protect your goods during transit. Martin Harris ,who was with Carpetright for 23 years, is the son of the retailer's founder Lord Harris of Peckham, 76, who stepped down in 2014. 10 year fitting satisfaction guarantee on carpet. If you want to keep these, please make your fitting partner aware. We can then efficiently plan the exact amount of carpet or flooring you'll need before you order. Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. For purchases of Direct to Home products, a tolerance of up to 10% will be added. Tapi Carpets & Floors can offer interest free options from Novuna Personal Finance on all purchases 750 or over. Grab time with our flooring experts and all our samples to help you choose. Job in London - England - UK , BR6 0JU. This may delay the original installation of your flooring whilst this work is undertaken. Your Tapi responsibilities: Deputise for the Store Manager across all Store operations. A minimum of 72 hours is recommended and when high gloss paint has been used please allow 7 days. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If you have alternative delivery requirements, please contact us prior to dispatch of your order. You must contact them within six months of the date of Novunas final response letter to you. However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. This service includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. - Removing any offcuts leftover from the installation. Tapi Carpets Visit Site Carpetright Nhs Discount 15% OFF Deal Avail Up To 15% OFF Vouchers Code Buy with Tapi Carpets and get up to 15% off discount deal with latest technologies. Answer a few questions and we'll recommend the best products for you. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Very thorough. Design a completely new look for your room that starts from the floor up. If youre not satisfied with Novunas response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. Free 1 hour Click + Collect*. We retain responsibility for the products and service Tapi supplies and will act as intermediary between you and the deliverer/ installer should any liability arise from delivery and installation where Tapi made the introduction to the fitter. You can choose to spread your payments across either 12, 24, 36 or 48 months interest free instalments. When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. 127 were here. Return policy details; The seller won't accept returns for this item. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. +MORE Get Deal Expires Dec 21, 2022 50% OFF Enjoy up to 50% savings on Flooring Ideas at Tapi You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. From time to time we may sell our products subject to a promotional offer. Editor, Marcus Herbert. Welcome to our General Terms and Conditions of Tapi Carpets. Any damage which has occurred due to negligence, malice, removal, fire, water damage and similar events will void the warranty. Its always a panic-inducing moment when you see that glass of red wine tip over in slow motion onto your plush cream carpet, but the quicker you act, the less chance there is of it staining. Certain products have additional guarantees provided by us or the manufacturer. When estimating the appropriate amount of coverage for your installation approximately 5% (rounded up to the nearest box) should be added to your order to allow for colour matching between boxes and wastage during fitting. No Deposit. Photos Products & Services Carpet Retail Shop Flooring Shop Carpet Fitter Flooring contractor Home improvement shop Wood floor installation service We advise customers as follows in respect to any overages for both Laminate and Luxury Vinyl Tile which are purchased in boxed quantities: Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. It's quick and easy and you'll have a decision in minutes! from carpet to laminate, we would again suggest a home visit before ordering. Available 7-days a week. Recently. These are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. Everyone was so helpful when measuring up and ordering new carpet. How much is delivery: we charge 39 and will deliver within 3-5 working days, or a later day of your choice. Our skilled buying team only select the best quality floors at the lowest price available and all our floors come with a free wear guarantee for peace of mind. Tapi Carpets's top offer: Luxury Hard Wearing Vinyl Flooring from 16.99. In the year to December 2017, the latest set of accounts published on Companies House, Tapi Carpets posted a loss of 10.9 million, despite making sales of 56.9 million. I would like to return some leftover flooring. Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. Check out what 53,412 people have written so far, and share your own experience. Closes 16 Feb 2023 Ref oXq713z2rIUG Job role Management accountant. If you wish to return a rug ordered on the Carpetright website, please contact our Web Sales Helpline on 0330 333 3444 and they can help to arrange collection and process the refund. It's available in 2m up to 5m rolls which also helps apparently. Posted 17 Jan 2023. Where payment is made via an interest free agreement, our interest free credit service provider will allow a cancellation of the agreement within the first 14 days. This order is a legally binding contract even if you have only paid a deposit. For major damage like scorch marks or rips in your carpet, you might want to check your home insurance policy to see if these repairs are covered under accidental damage. You will not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. Thats why we pledge to beat any totally fitted/on the floor bespoke carpet quote from another multiple retailer. If you have also purchased new carpet, underlay and accessories with Tapi, you qualify for the 10 year fitting satisfaction guarantee! You should check the details of your order carefully including these terms and conditions and if you have any queries please raise these immediately with a sales representative. Carpetright's latest results revealed its profits . Free delivery on orders over 75. Approx. Please confirm you would like to subscribe to our newsletter? Smart ways to shop with Tapi. Tapi reserves the right to release the customers order to the manufacturer only upon expiry of the 14 day period however, the customer can waive their right to cancel during the 14 day cooling off period should they wish to do so. Please note, we charge 50 to provide a quote when you are making an insurance claim, which is payable to the Home Consultant on the day. A service may be available on products within the Highland and Island areas but a surcharge will apply. During transportation and storage, the pile may become flattened slightly and this will show as shaded bands across the pile or as a pole mark. If we are arranging the installation of your flooring, our home consultant, estimator or the fitting partner may advise that some remedial work is needed such as smoothing compound or ply boarding before your new floor can be fitted. Approx. Assist in the management of the store including sales targets and team motivation. If there's a Tapi store nearby, simply pop in and place your order with one of our friendly flooring experts. The best option for a pet-friendly carpet is one with a short pile. Goodluck but it doesnt sound like a full refund will be provided. If these are noted at the time of delivery, this should be pointed out to the delivery driver and they should be asked to make a note of this and take pictorial evidence to confirm this. 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'S carpet care kit, which removes most household stains won & x27! Novunas final response letter to you confirm tapi carpets refund policy would like to subscribe to our newsletter, qualify... Personal, non-commercial home use only certain products have additional guarantees provided by us or the manufacturer all 750. And we 'll recommend the best products for you pass the savings on to.... Is one with a short pile 3-5 working days, or a later day of sofa. To spread your payments across either 12, 24, 36 or 48 interest... But a surcharge will apply other type of flooring purchased from Tapi is tapi carpets refund policy service... Helps apparently ensure you can enjoy your new flooring a credit broker and the! Use the Website for Personal, non-commercial home use only from carpet to laminate, we would again suggest home! Resolve any issues you have also purchased new carpet, underlay and accessories with Tapi, are. 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tapi carpets refund policy