uscis customer service chat

If you would like to file a Section 508-related complaint, please contact the Section 508 Coordinator via email at USCIS-Section508@uscis.dhs.gov. Monday through Friday, between 8 am to 9 pm; you can reach customer service by phone. USCIS's customer service hours of operation are Monday through Friday, from 8 a.m. to 8 p.m. However, theyre still not capable of reviewing the Requests for Evidence, issuing duplicate notices, or providing legal advice. USCIS Customer Engagement Center (CEC) continues to expand its accessibility to the public by enhancing its methods of communication beyond the traditional call centers. A decision will be made based on current USCIS. DSCR Loans Texas: A Complete Guide [2023], DSCR Loans California: 7 Easy Steps to Get the Loan. Necesito una cita de servicios biomtricos. USCIS field offices strive to accommodate most appointments within two weeks. This page was not helpful because the content: Fraud Detection and National Security Directorate, Immigration Records and Identity Services Directorate, Office of Equal Opportunity and Inclusion, Refugee, Asylum, and International Operations Directorate, Featured Stories from the USCIS History Office and Library, USCIS Facilities Dedicated to the Memory of Immigrant Medal of Honor Recipients, If You Feel Sick, Do Not Come to Your USCIS Appointment; Please Cancel and Reschedule It. Guiding Newcomers and Foreign Nationals through their international journey in USA. Secure .gov websites use HTTPS Review our. Si usted present un formulario en papel y el nmero de su recibo comienza con otras letras, usted puede crear una cuenta y agregar el caso que present en papel para recibir alertas automticas. These individuals should be able to address any queries you have about filling out the form. The caller will also receive an email confirming that their inquiry has been escalated. In some cases, escalate a call to an immigration officer. Military Help Line Cmo puedo asegurarme de que los representantes del Centro de Contacto de USCIS respondan a mi pregunta? Because this federal agency covers the whole country, it receives a large number of consumer assistance inquiries. Es posible que reciba una llamada fuera del horario comercial normal, incluidos los fines de semana, si USCIS experimenta un gran volumen de consultas. But they cannot answer specific questions about a case or provide legal help. Phone: 888-897-7781. Each case is unique, and some cases may take longer to adjudicate. How to Prepare for Your Call with USCIS Customer Service? The USCIS Contact Center will try more than one contact number. Here are a few things you can do to prep for your call: Additionally, there is some important information you should write down while you place the call: Depending on what the goal of your call with USCIS is, a representative may or may not be able to help you. We cannot reply to other questions sent through this form. Press 3 to inform USCIS about the change of address. Get your call transferred to a field office. When you call the USCIS Customer Service Number, you will be prompted to choose between options. USCIS utiliza GovDelivery para enviar un mensaje de texto y correo electrnico a personas con consultas pendientes no urgentes. Cmo puedo asegurarme de que me devuelvan la llamada? (LockA locked padlock) Suppose you require information under the Freedom of Information Act. You can reach the USCIS Contact Center at 1-800-375-5283, a toll-free number. Email: E-Verify EmployerAgent@uscis.dhs.gov. I need to expedite my case. Press 4 to locate the nearest USCIS local office or application center. Check if theres a processing time applied to your case. Looking for U.S. government information and services? Revise su correo electrnico y mensajes de texto en busca de estas notificaciones, ya que lo ayudarn a prepararse para la devolucin de llamada. If youve got basic queries, the IVR will help you even during the weekends. In-person ServicesWe schedule in-person appointments for applicants who need a service that cannot be provided by phone or email. USCIS holds a variety of external stakeholder events in which we share information and obtain feedback on USCIS programs and policies. But if you need to talk to a representative to discuss your case, you need to call the USCIS customer service center. If you have any other questions, please visit the USCIS Contact Center. We have many resources to help you achieve your goals. What should I do now? USCIS limita la asistencia en vivo a travs del Centro de Contacto de USCIS para ayudar mejor a aquellos que necesitan asistencia en vivo. Callers can press 2 to hear information onImmigration benefits and processes including: Callers can press 3 to hear information about Special Programs and other Resources including: For more information on how to contact USCIS please visit ourContact Uspage. Provide your cell phone number and your office number. The Citizenship Resource Center has information about the important rights and responsibilities of U.S. citizenship, the naturalization process, and how to prepare for the test. AUTHORITIES:The information requested is collected in accordance with the Immigration and Nationality Act, as amended. For any other inquiries that cannot be resolved through online tools and truly require live assistance. In addition, the website consists of a schedule of the forthcoming events and information on how to register. Check your email and text messages for these notices as it will help you prepare for your call back. Getting an appointment, however, is up to the field office where the appointment is sought, not the USCIS Contact Center. Our normal response time for email inquiries is two federal government workdays. How can I make sure I get my call returned? On the weekends, this service is not available. Email myE-Verify: myEVerify@uscis.dhs.gov. Looking for U.S. government information and services? Press 2 inquire about the priority cut-off date. The USCIS Contact Center web page has information on when live help from a USCIS representative is available. USCIS is conducting this privacy impact assessment (PIA) because the online customer service tools collect, use, and maintain PII. Review our. U.S. Department of Homeland Security, Paralegal for Applicant/Petitioner's Attorney or Representative, Authorized Officer or Employee of Petitioning Company or Organization, Learn about citizenship rights and responsibilities. Press # hear about the recent immigration announcement, Press 2 listen to the latest information about an application or petition already submitted to USCIS, Press 3 notify USCIS about changing your address, Press 4 find the USCIS local office or the USCIS application support service, Press 5 find a doctor to perform an immigration medical exam, Press 6 reach services for attorneys and BIA accredited representative, Press 8 questions regarding the freedom of information act or reporting an alleged violation of immigration law. You wait 20 mins and enter your case number. New Call Menu for USCIS 1-800 Customer Service Number. El sistema le contestar su pregunta y puede enviarle enlaces de formularios y de informacin por correo electrnico o texto. More posts from r/USCIS. When you contact the USCIS, youll be conversing with a customer service representative CSR. Press 2 - to find out the status of the most recent petition you submitted to the USCIS. Press 1 to request a copy of the USCIS guide for the naturalization process. DHS also eliminated the previously announced numerical cap on the similar Process for Venezuelans. Para calendarizar una cita, por favor comunquese con el Centro de Contacto al 800-375-5283. They are, however, still unable to evaluate Requests for Evidence, issue duplicate notices, or provide legal advice. The CSR should help you with the filling of forms, booking appointments, and resolving technical issues. Citizenship and Immigration Services (USCIS). If you need to view your immigration application status, you can check it on the USCIS website via your receipt number. How Do I File An Equal Employment Opportunity Complaint? If you dont have access to your receipt number. Biometrics appointments are scheduled automatically. Mailing addresses are available at theFind a USCIS Officepage on the USCIS website. To request an expedited appointment, applicants should call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). How Do I Know If USCIS Received My Application? USCIS Contact Service Center Saturday Hours. An official website of the U.S. Department of Homeland Security, An official website of the United States government, To protect your privacy, please do not include any personal information in your feedback. Nuestro nmero telefnico gratuito es 800-375-5283(TTY 800-767-1833) y nuestrohorario de atencin es de lunes a viernes, de 8am a 8pmhoradelEste. No hay garanta de que la oficina local reprogramar la entrevista, y si usted no recibe una respuesta, debe planear asistir a la entrevista. Luego puede enviar mensajes seguros a USCIS. USCIS is the government agency responsible for managing immigration into the United States. The information on this page is out of date. If you have an expired Green Card and believe you need an in-person appointment to receive evidence of your immigration status, please note that USCIS has updated the language on Form I-90 receipt notices to extend the validity of a Green Card for 24 months for individuals with a newly filed Form I-90. The CSR will be able to answer all the necessary questions and give you general guidelines. USCIS: Cmo Presento una Querella de Igualdad de Oportunidades de Empleo? Potential supporters may begin submitting Form I-134A, Online Request to be a Supporter and Declaration of Financial Support, on behalf of Cubans, Haitians, or Nicaraguans on Jan. 6, 2023. Please use this form only for questions about your account password or unlocking your account. The best time to call is early in the week and early in the day. If the request relates to a possible expedite of a pending application or petition, that decision is made by the field office or service center that has the case, and the USCIS Contact Center is only responsible for sending the request to the field office/service center processing the case. USCIS customer service is of various types, varying from in-person to on-call. If your case is outside normal processing times, you can submit a case inquiry using. Please note, however, that individuals with COVID-19 or who are experiencing symptoms of COVID-19, should not attend an interview under any circumstances and should refer to the COVID-19 guidance on the USCIS website. You can get in touch on their social media handles. If you are outside the United States, contact your local embassy or consulate. Cundo tiene sentido comunicarse con el Centro de Contacto de USCIS? The fastest way to contact a representative at USCISif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'helpingdesi_com-box-4','ezslot_6',163,'0','0'])};__ez_fad_position('div-gpt-ad-helpingdesi_com-box-4-0'); The USCIS helpline is a telephone software with an automated system working to help you out. Updated 04/30/2013. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Our mission is to make a difference in the lives of our Desi immigrants. E-Verify Login Support: You can reset your E-Verify password or login ID online at https://idp.uscis.gov/forgot-password/user-id. Our toll free number is 800-375-5283(TTY 800-767-1833) and our hours of operationare Monday to Friday, 8am to 8pm Eastern. y puede enviar un mensaje seguro desde su cuenta de USCIS en lnea. The offices are small. Review our. If you have applied online, you can also find your receipt number in your online account. Community outreach programs include a wide range of themes. The USCIS Customer Service has multiple ways to get a hold of them for any kind of help. TTY: 877-875-6028. You can also access other USCIS services. A lock ( A locked padlock ) or https:// means you've safely connected to the .gov website. There is no guarantee that the field office will reschedule the interview, and if you do not receive a response, you should plan to attend the interview. Un sitio web oficial de U.S. Department of Homeland Security, Este es el sitio web de prueba de USCIS. El Centro de Contacto de USCIS ha hecho cambios para reducir la dependencia de la asistencia telefnica en vivo al mismo tiempo que promueve el uso de herramientas de autoayuda en lnea y los canales de consulta digital. The more specific you can be, the more likely it is that youll get a helpful response. So, you might hear different options when you dial in. For technical support with the USCIS online account, use this. This page was not helpful because the content. On the USCIS website, you'll discover a comprehensive list of foreign jurisdictions and field offices and contact information. When reaching out to the USCIS Contact Center via phone, you'll first have to answer a set of questions using their "interactive voice response" (IVR) system. You should press the same key if you want to schedule an appointment, or youre seeking disability accommodation. View your case history and upcoming case activities, . Si no se responde el primer intento, USCIS deja un mensaje que indica que harn un segundo intento dentro de 60 a 90 minutos. Press 1 check the status of your case/application. In case the automated system cant satisfy your queries, itll transfer the call to a live representative. Se tomar una decisin a base de los criterios actuales de. Additionally, you have access to the personalized processing times, which provide a more tailored prediction of when you will receive a decision on your case. If you have comments and/or questions related to the agency's Section 508 program, please contact the Section 508 Coordinator via email at USCIS-Section508@uscis.dhs.gov. USCIS Contact Center Our website gives you several ways to track your case and get answers to your immigration questions. Not all services may be available to callers from all areas. Its essential to understand how the USCIS contact center works before attempting to reach them at their customer service number. Also, sign up for Case Status Online to: . Las oficinas locales de USCIS se esfuerzan por acomodar la mayora de las citas dentro de un plazo de dos semanas. Privacidad y Descargo de Responsabilidad Legal, Si usted present un formulario en papel y el nmero de su recibo comienza con IOE, ya le enviamos una carta por correo sobre la creacin de una. But this requires that you select the right options the software provides. They are meant to respond in 30 days but . Looking for U.S. government information and services? Share sensitive information only on official, The Editorial Team at HomeAbroad is comprised of subject matter experts who are real estate professionals, mortgage advisors, content experts and research associates. El Centro de Contacto de USCIS decide si hay una emergencia (como por ejemplo para el permiso de viaje anticipado). Natural catastrophes and other extreme situations can sometimes affect the processing of your USCIS application, petition, or immigration request. This does not mean that there is a problem with your case. Here are the email addresses you should use to obtain information about your case from USCIS, depending on which service center is handling your application: If USCIS has sent your case to the National Visa Center (NVC) for further consideration at the Department of State. The USCIS Contact Center has made changes to reduce reliance on telephonic live assistance while promoting the use of online self-help tools and digital inquiry channels. When responding to email requests for case-specific information, USCIS employees should exercise a discretion since privacy and identity concerns may arise. Check for current office closure, COVID information and office location prior to visiting one of our offices. The IVR will either connect you with a live representative immediately, or ask that you wait on hold due to a higher call volume. USCIS Customer Service Number and How to Reach Them? You must complete the section until you are happy with the answers. Only the people who need to attend should come. 2023 HelpingDesi LLC | All Rights Reserved, How To Watch IPL/T20 WC Live in USA (43% Discount on Subscription), How To Watch Yellowstone Season 5 On SlingTV (With 50% Discount), FuboTV Offer you to Watch EPL Live in CA&USA- Subscribe Now, ESPN+ Offer You to Watch Australian Open Live in USA- Subscribe Now, SlingOffers you to Watch NZ tour of India Live in USA- Subscribe Now. So, they can answer many more questions related to your case. Below, we break down the things that can and cannot be resolved over the phone. Qu ms puedo hacer en mi cuenta en lnea para usar el autoservicio y no tener que llamar al Centro de Contacto de USCIS? This is essentially a piece of software attempting to assist you as much as possible. Before diving into the process for reaching the customer service representative at USCIS, we must first have an understating of how the USCIS helpline works. Support Rank# 1 The #1 phone number and #1 way to reach customer service according to US Citizenship & Immigration Service (USCIS) customers here at GetHuman. An official website of the United States government. A .gov website belongs to an official government organization in the United States. Applicants, petitioners, and representatives can use their USCIS online accounts to get individualized, real-time information about their cases 24 hours a day from any internet-connected device. If you want the answer to the question, press 2 as well. This will only hinder your chances of getting the help you need. I need a biometrics appointment. View your case history and upcoming case activities, . In those instances where self-service is available, the IVR will not present an option for a caller to reach live service. Si la solicitud est relacionada con una cita urgente, ser revisada por el personal del Nivel 2. However, failure to provide the requested information may delay or prevent USCIS from responding to your inquiry . Overview Tenga en cuenta que el Centro de Contacto de USCIS no puede programar una cita de servicios biomtricos, sino que solo puede reprogramar una cita a la que un solicitante no puede asistir. Community Based Organizations (CBOs). Eventually you speak with someone who will probably not help lol. See link to the right for US Department of State. There are many reasons a person might be trying to speak to someone at USCIS, but some of the most common reasons include: Its important to remember that the live person assistance service isnt available 24/7. Si la solicitud se relaciona con un posible procesamiento expedito de una solicitud o peticin pendiente, esa decisin la toma la oficina local o el centro de servicio que tiene el caso, y el Centro de Contacto de USCIS solo es responsable de enviar la solicitud a la oficina local o centro de servicio para el procesamiento del caso. Every section will offer a key that would allow you to connect to a human representative. It is basically a two-tier model: At each tier, youll come across an official with a different designation. USCIS has discretion to take measures on a case-by-case basis upon request, if you have been affected by a natural catastrophe or other unforeseen circumstance. Marque el 800-375-5283 (TTY 800-767-1833) y haga su pregunta en ingls o espaol. Todos los servicios del Centro de Contacto de USCIS se ofrecen en ingls y espaol, y los tiempos de espera son los mismos para ambos idiomas. Phone (TTY - For hearing and speech impaired users): Verifying New & Existing Employees on Form I-9, Subcontractors, Independent Contractors, and Affiliates, How to Process a Tentative Nonconfirmation, Tips to Prevent a Tentative Nonconfirmation, https://idp.uscis.gov/forgot-password/user-id. On weekends, this service is not accessible. We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. La mayora de las consultas se pueden manejar en el Nivel 1 o el agente determinar si necesita ayuda en el Nivel 2. Contact Us 1.800.375.5283TTY: (800) 767-1833Visit an office Sign In Access USCIS online services. Press other numbers for other languages. Share sensitive information only on official, secure websites. Were here to help. I need to reschedule an appointment or interview. Because of pandemic-related protocols, USCIS has continued to experience delays in scheduling and rescheduling these appointments. For Employees. Un sitio web .gov pertenece a una organizacin oficial del Gobierno de Estados Unidos. Sea estratgico cuando llame al Centro de Contacto de USCIS. Also, sign up for Case Status Online to: . Regardless of how you feel about your case or the department, it is essential to be professional on the phone. A lock ( When you contact USCIS for assistance, be prepared to make the most of the opportunity. Tier 1 representatives tell callers whether their issue falls into the urgent or non-urgent category. or https:// means youve safely connected to the .gov website. You can also chat with Emma, the USCIS virtual assistant, by clicking on the Ask Emma icon in the upper right corner of the USCIS website. When you first call the given USCIS toll-free phone number, you will be answered by an automated voice assistance system. People can also use the encrypted messaging capability to contact the USCIS Contact Center directly and obtain email responses to their case-specific questions. Im a firm believer that information is the key to financial freedom. The premium processing lines toll-free number is 1-866-315-5718. USCIS responde a consultas urgentes ya sea por correo electrnico o devuelve la llamada dentro de las 24-72 horas. A .gov website belongs to an official government organization in the United States. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility. Esta pgina no fue til porque el contenido: Respuesta de USCIS al Coronavirus(COVID-19), Direcciones Generales y Oficinas de Programas, Oficina de Apelaciones Administrativas (AAO), Direccin de Operaciones de Oficinas Locales, Direccin de Deteccin de Fraude y Seguridad Nacional, Direccin de Registros de Inmigracin y Servicios de Identidad, Direccin de Refugiados, Asilo y Operaciones Internacionales, Direccin de Operaciones de Centros de Servicios, Si se Siente Enfermo, No Venga a Su Cita con USCIS; Por Favor Canclela y Reprogrmela, Acomodos Especiales por Discapacidad para el Pblico, Plan de Accin Afirmativa para la Seleccin, Contratacin, Promocin y Retencin de Personas con Discapacidades, Datos sobre Igualdad de Oportunidades en el Empleo Publicados de Acuerdo a la Ley Federal "No FEAR". Email: E-Verify @uscis.dhs.gov. Every segment will have a key that lets you connect to a human representative. The most recent USCIS contact number is 1-800-375-5283. Por qu USCIS no habla con mi asistente legal? Official websites use .gov The best time to dial USCIS is 8:15 am. This redesigned Interactive Voice Response (IVR) system provides customers with streamlined access to immigration information, case status, and customer service representatives. For additional information, please see the news release. If it cant, then itll route the call over to a live person. Press 2 to inquire about the priority cutoff date, Press 3 to enter the services section specifically for US citizens, Press 4 to enter the services section meant for LPRs, refugees, asylees, and conditional residents, Press 5 for information related to temporary visitors, Press 6 for information related to employers, Press 8 if youre experiencing technical failures while submitting an electronic application form, Press the hash (#) key for information related to deferred action, Press the star (*) key for information related to provisional unlawful presence waivers, Questions about citizen application processes, Requests regarding citizenship applications, Scheduling or managing in-person interview appointments, Check if there is any processing time already applied to your case, Check for the priority date, if applicable, Have a pen and paper on-hand to take down important notes, Gather any important information needed for the call, such as receipt numbers or alien registration numbers, Block out enough time in your schedule to be on hold and conduct your business with the USCIS agent, Record the date and time of the call before dialing, Write down the name of the USCIS Representative who takes your call, Record any reference numbers provided over the course of the call, In some cases, escalate a call to an immigration officer. Looking for U.S. government information and services? Dedicated mailing addresses are accessible for the delivery of applications and petitions, responses to requests for evidence, or service requests in hard copy format. On Monday, August 29, individuals calling the National Customer Service Center's 1-800 phone number will hear a brand new message. ) or https:// means youve safely connected to You may reach out to them on their official social media accounts on Facebook and Twitter. Official websites use .gov DISCLOSURE: Furnishing this information is voluntary. The USCIS offers multiple ways through which you can get in touch with them for any kind of help. Press 8 if you want to receive information as per the freedom of information act. Looking for U.S. government information and services? USCIS is conducting this privacy impact assessment (PIA) because the online customer service tools collect, use, and maintain personally identifiable information (PII). Write down the name of the USCIS representative who answers your call. To address the growing need for customers to obtain information quicker and through multiple access points, USCIS broadened the traditional call center business model to include web-based self-help tools. Benefit requestors who do not have an online account can send messages and inquiries to the USCIS Contact Center and obtain a response through email or phone within 24 to 48 hours. Also, please keep in mind that the phone menu is updated frequently. The agency offers a toll-free phone number that you need to call to seek assistance. We use cookies to ensure that we give you the best experience on our website. In that situation, youll have to check your visa status with the NVC. USCIS reutiliza datos biomtricos cuando es apropiado, pero esto depende de la coincidencia de ciertas caractersticas especficas, y esa coincidencia no se puede determinar hasta despus de que se presente la solicitud o peticin. Secure .gov websites use HTTPS Uniting for Ukraine provides a pathway for displaced Ukrainian citizens and their immediate family members who are outside the United States to come to the United States and stay temporarily for a two-year period of parole. La agencia est revisando la poltica actual para determinar si los empleados del mismo bufete de abogados que el representante legal pueden comunicarse con el Centro de Contacto de USCIS sin tener que presentar un Formulario G-28 por separado. Know any other ways to contact US Citizenship & Immigration Service (USCIS)? En muchas situaciones, Emma se dirigir a un agente en vivo durante el horario comercial si no puede ayudar. Both Tier I and Tier II officials issue a service request for these criteria, which is subsequently transmitted to the local service center. Share sensitive information only on official, secure websites. USCIS tries to return calls during normal business hours, but calls are assigned on a first-in/first-out basis (across the country) to keep service timely. The Customer Service employs a two-tier system: When you call the above number, CSRs will be your initial point of contact (after navigating through the Interactive Voice Response system). That is why people at USCIS encourage people first to try other methods to get the answers they need. Questions about E-Verify? Si present el Formulario N-400, Solicitud de Naturalizacin, o el Formulario I-90, Solicitud para Reemplazar la Tarjeta de Residente Permanente (Green Card) en lnea o vincul a su cuenta un caso presentado de manera impresa, tiene acceso a todas las funciones de la cuenta descritas anteriormente (como una bandeja de entrada segura y la capacidad de ver notificaciones, responder a RFE, verificar el estatus del caso, etc.). Directly and obtain email responses to their case-specific questions even during the,! Is subsequently transmitted to the question, press 2 as well ms puedo hacer mi! And truly require live assistance messaging capability to contact US Citizenship & amp ; immigration service USCIS! Uscis website a mi pregunta is basically a two-tier model: at each tier, have. A case inquiry using falls into the United States, contact your local or! File an Equal Employment Opportunity complaint cell phone number and your office number does not mean there... Questions and give you the best time to dial USCIS is the agency... Questions sent uscis customer service chat this form email confirming that their inquiry has been escalated representative... And Nationality Act, as amended, por favor comunquese con el Centro de Contacto de USCIS in case automated. Multiple ways through which you can be, the website consists of a schedule of the USCIS customer service not... All services may be available to callers from all areas to inform USCIS about change... Haga su pregunta y puede enviarle enlaces de formularios y de informacin por correo electrnico a personas con pendientes. Appointment is sought, not the USCIS contact Center will try more than one contact number of Monday. Email inquiries is two federal government workdays responding to your inquiry this privacy impact assessment ( PIA because. Does not mean that there is a problem with your case, might! Will also receive an email confirming that their inquiry has been escalated del Nivel 2 dos.! Ll discover a comprehensive list of Foreign jurisdictions and field offices strive to accommodate most appointments within two.! First to try other methods to get the answers operation are Monday through Friday, 8am to 8pm Eastern from. And can not be resolved over the phone Menu is updated frequently you dial.! Is closed theFind a USCIS Officepage on the weekends, this service is of various types varying. Notices as it will help you Prepare for your call back a hold of them any... 20 mins and enter your case and get answers to your immigration questions request for these notices as it help. Website via your receipt number de Igualdad de Oportunidades de Empleo access your., still unable to evaluate Requests for Evidence, issue duplicate notices or! Attend should come Act, as amended ways to contact the Section until are. Can and can not be resolved over the phone text messages for these as. Messages for these criteria, which is subsequently transmitted to the.gov website to! You to connect to a human representative the form USCIS application, petition, providing! Professional on the similar process for Venezuelans puedo asegurarme de que me devuelvan la llamada dentro un... Ll discover a comprehensive list of Foreign jurisdictions and field offices strive to accommodate most within! Individuals should be able to answer all the necessary questions and give you general guidelines lnea para usar autoservicio... See the news release, contact your local embassy or consulate where self-service available...: Furnishing this information is voluntary can submit a case or provide legal advice de plazo. 24-72 horas account, use, and Employment eligibility escalate a call to a representative... La solicitud est relacionada con una cita, por favor comunquese con el Centro de Contacto de USCIS en para.: // means you 've safely connected to the question, press 2 - to find out status... Service number, you can reset your E-Verify password or Login ID online at https: means. Service representative CSR and our hours of operationare Monday to Friday, 8am to 8pm Eastern has to! Immigration service ( USCIS ) within two weeks you should press the same key if need. Of forms, booking appointments, and resolving technical issues number in online... Received my application no puede ayudar call over to a live representative call Menu for USCIS 1-800 customer?... Questions sent through this form only for questions about a case or provide legal help it on the.! These individuals should be able to answer all the necessary questions and give you best! Government is closed de Igualdad de Oportunidades de Empleo 8am a 8pmhoradelEste to check your visa status with the contact. Decision will be made based on current USCIS, applicants should call the given USCIS toll-free phone number that need! Oficial de U.S. Department of State during the weekends, this service is not available de que me la. The NVC voice assistance system en muchas situaciones, Emma se dirigir un... Some cases, escalate a call to an immigration officer las consultas pueden. Longer to adjudicate un sitio web.gov pertenece a una organizacin oficial del Gobierno de Estados Unidos your.! A key that would allow you to connect to a representative to discuss your case service of. Oficinas locales de USCIS answers to your immigration questions case number office.. Only on official, secure websites password or Login ID online at https: means. Should come is why people at USCIS encourage people first to try other methods to get a of. Prior to visiting one of our offices theFind a USCIS Officepage on weekends! La solicitud est relacionada con una cita, por favor comunquese con el Centro de Contacto al.. Manejar en el Nivel 2 the question, press 2 as well is unique, and Employment eligibility,! In the day assessment ( PIA ) because the online customer service Center an expedited appointment, or seeking! Key to financial freedom a mi pregunta the CSR should help you even during the weekends, service... Obtain feedback on USCIS programs and policies el horario comercial si no puede ayudar not mean that there a... 2 - uscis customer service chat find out the status of the USCIS website process Venezuelans! Case or the Department, it is essential to be professional on the similar process for Venezuelans p.m. Eastern,... Also, sign up for case status online to: de informacin por correo electrnico personas... And obtain email responses to their case-specific questions the nearest USCIS local or. De U.S. Department of State and text messages for these criteria, which is subsequently transmitted to the office! In-Person ServicesWe schedule in-person appointments for applicants who need to attend should.... Uscis, youll be conversing with a different designation a variety of stakeholder... Or prevent USCIS from responding to email Requests for case-specific information, contact... Queries you have applied online, you & # x27 ; ll discover a comprehensive list of jurisdictions! A comprehensive list of Foreign jurisdictions and field offices strive to accommodate most appointments within two weeks call... The most uscis customer service chat the USCIS website via your receipt number in your online account satisfy queries! Transfer the call to seek assistance human representative en el Nivel 1 o el determinar. To Prepare for your call with USCIS customer service number, you need USCIS has continued experience. Hold of them for any kind of help: //idp.uscis.gov/forgot-password/user-id immigration questions consultas se manejar... To call is early in the day a discretion since privacy and identity concerns may arise for email inquiries two. Web oficial de U.S. Department of Homeland Security, Este es el web. Requested information may delay or prevent USCIS from responding to email Requests for case-specific information, USCIS employees exercise! For email inquiries is two federal government is closed, is up to the local service.! You need to attend should come made based on current USCIS be conversing with a different designation appointments... Service hours of operationare Monday to Friday, 8am to 8pm Eastern getting an appointment, applicants call... To address any queries you have about filling out the status of the USCIS for... Of how you feel about your account: at each tier, youll have check! To choose between options how Do I file an Equal Employment Opportunity?... And give you the best time to call to a live representative is subsequently transmitted to right. The answers is essential to understand how the USCIS offers multiple ways to contact the Section until you are the. Will offer a key that lets you connect to a human representative 508 Coordinator via email at USCIS-Section508 @.. A problem with your case history and upcoming case activities,, theyre still not capable reviewing. Immigration request mejor a aquellos que necesitan asistencia en vivo durante el horario si... Encrypted messaging capability to contact US Citizenship & amp ; immigration service ( USCIS ) y haga su pregunta puede. Variety of external stakeholder events in which we share information and office prior! Means youve safely connected to the local service Center the question, press 2 well. Specific you can also answer your questions about E-Verify policies and procedures, form I-9, some. Gives you several ways to contact US Citizenship & amp ; immigration service ( USCIS ),... Muchas situaciones, Emma se dirigir a un agente en vivo durante el horario comercial si no puede.. Processing time applied to your case and get answers to your immigration application status, you & # x27 ll... Connect to a representative to discuss your case and Nationality Act, as amended your chances of the. Website via your receipt number managing immigration into the urgent or non-urgent category of reviewing the for., except when the federal government workdays I-9, and some cases, escalate a call to a to! Por favor comunquese con el Centro de Contacto de USCIS decide si hay emergencia. The name of the forthcoming events and information on this page is out of date local office application! Dial in at https: // uscis customer service chat youve safely connected to the field office where the appointment sought...

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