rfreeman Sep 29, 2022 16:04 Thu. hwTTwz0z.0. So I then plug x2 to the last port on my patch panel in area 1. Z=qcbdOc8=vn]wz=W &k. Go to the SonicWave and change the communications protocol from WPA2 to OPEN. My all sonicwaves are controlled by WNM not by Firewall. Make sure the wireless client is 2.4 GHz or 5 GHz compatible. He took assiduous notes and transferred over lots of files. SonicWall access point images are not pre-loaded. Sometimes the access point gets the status in non-responsive so we have to reset physically afterwards start to work again. Recommended configuration is to set channels manually without overlapping. Update the wireless adapter with the latest driver. But at this point, I have no confidence that this is a permanent fix. CSR at the time insisted upon taking the unit back to the Verizon modem, connecting it, and updating the firmware. If the AP is connected to a switch then make sure the interface is untagged. We want to know some solution to this big issue. The UPI case will automatically close once the item is paid for. There is no SonicWall firewall involved in this configuration - it is a pure-play WNM environment. I would go from patch cord to patch cord to eliminate everything wiring related. $O./ 'z8WG x 0YA@$/7z HeOOT _lN:K"N3"$F/JPrb[}Qd[Sl1x{#bG\NoX3I[ql2 $8xtr p/8pCfq.Knjm{r28?. Save this settings. SonicWave Wireless Security Series Lineup: SonicWall's 600 series access points (APs) use 802.11ax - the most advanced technology available - for superior performance in high-density, multi-device environments. It takes to much time to get information to the cloud ). Once you get the WNM dashboard, Navigate to the Network-->Network Hierarchy-->select the Default Location & click on the "+" and Add sibiling Location. But for how long it will be stable, I know not. No resolution to that case as the Wi-Fi was turned off at the end of the season. Perform RF analysis (in NSA units with latest firmware) or do an IDS scan to find out overloaded and highly interfered channels before choosing the least interfered and overloaded channel. performance in high-density, multi-device environments. Arrives by Fri, Sep 16 Buy SonicWall SonicWave 231c - Wireless access point - with 3 years Secure Cloud WiFi Management and Support - Wi-Fi 5 - 2.4 GHz, 5 GHz - promo at Walmart.com It remains in this state until either communications are restored, or the SonicPoint is deleted from the SonicOS device's table. %%EOF I disconnected everything and returned it to the site. Reboot has no effect while it is non-operational. Other features, includin.. 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It has internal antennas, and is powered with 802.3at compliant PoE. I have toned all the wires. AFLEX Ltd. Suite 6, Maple House High Street, Potters Bar Hertfordshire, UK EN6 5BS www.aflex.com 020 8797 7799 Email us contact@sonicwallsecurity.co.uk I had never really considered it for the case where there were only two AP's. PoE power decrease by an PoE Adapter with lower quality -- could be ther is to less power for booting. The other things I am researching is SonicWave no response, which results in the SonicWave having to be reset as a solution. 4DOE3@,KEczArK&)]]$}]i?f.,7 It went through Provisioning and is now back at Operational. Qf Ml@DEHb!(`HPb0dFJ|yygs{. So I have a WLAN setup on X2 on my sonicwall and if I connect my poe injector and sonicpoint-N to it works. Access your network from anywhere via the cloud, Achieve high scalability with simplified setup and management, Gain deeper insights with rich wireless analytics, Rely on centralized visibility and control, Attain MU-MIMO support for faster performance, Gain Bluetooth Low Energy and mesh capabilities, Secure wireless communication with a dedicated third scanning security radio, Perform advanced security services directly on the AP, Achieve wireless intrusion detection and prevention, Use the SonicWall SonicWiFi app for setup, Negate the need of costly wireless access controllers with WiFi Cloud Manager, Utilize the integrated wireless access controller in SonicWall firewalls, Reduce network roll-out cost significantly with ZTD and mesh technology. The UPI case will automatically close once the item is paid for. The APs are separated by a different subnet, so even if that's the case I'll try a static IP and reservation for one of them near me and monitor the stability. Now: If scraps, are there respectable sites to buy these devices? Make sure that a SonicWall access point does not get placed next to another AP with the same channel. I have an outdoor device that went offline several times this past summer. I just using firewall for DHCP service. We have the same problem with 10 Access point controlled by the firewall. Covered by US Patent. A Site floor map would be helpful. =Wpes)S)baXXbv+ Site Terms and Privacy Policy, Upgrade Secure Cloud WiFi Mgmt. (Recommended for trouble shooting). :q#+'PkbMk_~ 7:y]i8`]dw]|#X~mej WI Once you added, Navigate to the Polices and Create new SSID Group. Do one thing reset the offline 231o unit and connect it back and make sure in WNM-->AP Policies--> Configure the Local credential for managing the device. That did bring it back online and it did retain the settings when placed back outside. Remove complexity from wireless expansion at any location with mesh technology and cloud management. Initially i was configured the sonicwave units with same (LAN) client DHCP subnet and not reserved IP for the Sonicwave units so always I am getting the same issue what you explained above and there is no logs about the issue and support dont have any clear explanation for the issue. Make sure it is not a provisioning issue. So as not to enter into an endless loop, it can then be manually rebooted, manually reconfigured, or deleted and re-provisioned.Non-Responsive: If a SonicOS device loses communications with a previously peered SonicPoint, it will report its state as non-responsive. Protect Federal Agencies and Networks with scalable, purpose-built cybersecurity solutions, Access to deal registration, MDF, sales and marketing tools, training and more, Find answers to your questions by searching across our knowledge base, community, technical documentation and video tutorials, 12/20/2019 1,214 People found this article helpful 197,626 Views, Unable to detect SonicWall Access Point (Provisioning Profile is not being downloaded to the AP), SonicWall Access Point Provisioning IssuesThese are the stages while AP is being provisioned. To create a free MySonicWall account click "Register". 800-886-4880, SonicGuard.com is a division of BlueAlly (formerly Virtual Graffiti Inc.), an authorized SonicWall reseller. At the end of May, I added another 231o to the site via mesh configuration. For best practice always segregate the Wireless managment subnet and users SSID subnet separately. 62368-1-14, CAN/CSA C22.2 No. Welcome to the Snap! Once you configured the SSID Policy, Navigate to the AP Policies and create the new AP policy and add the newly created SSID Group and do the necessary network configuration for your scope of work. When using multiple SonicWall access points set them in non-overlapping channels like 1,6 or 11. Download from adjacent SonicWall access point if any. For that Navigate to the Policy--> Edit the created AP policies-->System --> under the Management enter the credential for accessing the sonicwave locally. I sometimes must manually upload the firmware, @Larry look here for informations regarding the LEDs on the Box and troubleshooting on page 84, https:// www.sonicwall.com/ techdocs/pdf/ sonicwave-deployment-guide.pdf. @Ajishlal OK, you've got them indoors and functioning through a firewall. ( WCM is awful and not in sync for informations and status when your boot your device. Why is a Wireless site survey needed? Call a Specialist Today! SonicWall wireless network security products provide you with an enhanced wireless user experience by delivering the performance, range and reliability of 802.11ac and 802.11n wireless technologies with the SonicWave series access points. Contact us to get in touch with a SonicWall Wireless expert today! But this SP regularly goes into Non-responsive status. Everything has worked fine for the past few months. The second device has gone Offline. I am not sure which of those solved the problem, but I am hoping it stays this way. Configuring a Virtual Access Point (VAP) Profile for Sonicwall Access Points. The 210 acts as our corporate office gateway/firewall/router/VPN in addition to managing the two SPs. 972 0 obj <>stream Call a Specialist Today! The plan is to deploy it further out in the facility, perhaps at 200 feet from the PoE adapter. Shop by category. I am not a SonicWave expert but this is just one of two things you can experience with a SonicWave. F_&9vz/LHxANq[@5 ^mSk-$6+^} %2]eFKO}-'O&Uvfe158l#7qONC3`It}']3$aw="w|smVG$sJ.&}8m:g@`uA" Pricing and product availability subject to change without notice. The second CSR's write-up of a 30 minute phone conversation contains lies and misrepresentations, which is beyond disgraceful. It provides 2x2 MIMO spatial streams for the 802.11b/g/n/ac radio module, with dual 2.4GHz and 5GHz radios, and one 1GbE LAN port. SonicWALL SonicWave 432e 1.7334Gbps Antenna - 01-SSC-2509. Set preamble length to short, this is recommended for improved throughput, Check Enable Short Guard Interval. Operational - When the AP has been successfully provisioned with a profile and is ready to be connected by wireless clients. SonicWave 432i not broadcasting 5g or 2.4g. Copyright 2000new Date().getFullYear()>2000&&document.write("-"+new Date().getFullYear());. Skip to main content. SonicWall SonicWave 231c IEEE 802.11ac 1.24 Gbit/s Wireless Access Point SonicWall SonicWave series wireless access points (APs) combine high-performance IEEE 802.11ac Wave 2 wireless technology with flexible deployment options. 3R `j[~ : w! Disable power save mode under device manager. Plug them in at opposite ends of the wiring that the Sonicwall and SonicPoint are and confirm that you can connect using the laptop. In our network we have several access points of Brand Ubiquity. They offer Wave 2 wifi performance, allowing for more users with less lag. Missing, of course, is the fact that the devices have to be added to your MySonicWall account and transferred to the appropriate Tenant under which these WNM settings are established. It sounds like a bad AP to me that should be replaced by SonicWall. 800-886-4880 as well as deliver best-in-class security that you expect The SonicWave 432i provides physical layer enhancements for higher throughput with a maximum data rate of 1730Mbps for 5GHz and 800Mbps for 2.4 GHz. They had absolutely no explanation the second time (or third). That way it can be populated in the correct Interface. Check whether Wireless Radio is enabled on devices with in-built wireless. However, it did fail - once again - within six weeks. Almost all documented troubleshooting descriptions for SonicWaves includes the steps to take at the firewall, only this is a pure-play WNM environment. Not exactly the question you had in mind? Copyright 2023 SonicWall. I have a TZ 210 wireless-N device with two SonicPoint N2s. Increase Transmit Power to Half (-3 dB) or Full Power. Good suggestion on the PoE switch. It provides 2x2 MIMO spatial streams for the 802.11b/g/n/ac radio module, with dual 2.4 GHz and 5GHz radios, and one 1GbE LAN port. SonicWave APs perform advanced security services, including the Content Filtering Service (CFS) and Capture ATP sandbox service independently even where firewalls are not deployed . Integrated into every SonicWall firewall is a wireless controller that autodetects and auto-provisions SonicWave APs across the network. Secure your wireless security with the Sonicwall's Sonicwave 231C ceiling mountable access point that is great for indoor single unit or multi unit deployments. Reduce beacon Interval to 100 (If using VAP - 800). SonicWall SonicWave 600 series access points provide always-on, always-secure connectivity for complex, multi-device environments. They still omit the company SSIDs. (Note: Higher transmit power of SonicPoints doesn't necessarily mean higher SNR /performance for all of the stations in a deployment, as an AP's signal is noise to other un-associated stations.). Updating firmware - If and when a firmware update is required. SonicWave 224w. It is, however, a mesh network. I have gone back and done all of that. Our location is listed as Joliet, IL. I've never had to go in and set anything manually on the SP's. If more than 16 units are detected, the over-limit devices will report an over-limit state, and will not enter an operational mode. endstream endobj 890 0 obj <>stream BlueAlly (formerly Virtual Graffiti Inc.), an authorized SonicWall reseller. Best Regards Ajishlal Community Legend March 2022 Use coupon techie for a 24% discount. I faced the same issue due to the IP conflict. additional features that provide an enhanced experience, NB: For accessing the Sonicwave in locally, Must have to add Admin user & password. The SonicWave 432i is part of the next evolutionary generation in wireless access points after the SonicWall SonicPoint ACi. How are your APs configured? I do see another older post here suggesting manual channel allocations, and I may try that if nobody has any other suggestions; however, it is only one of these going offline, so I tend to doubt that it is a configuration issue. SonicWall SonicWave 231c wireless access points (APs) combine high-performance IEEE 802.11ac Wave 2 wireless technology with flexible deployment options. Your daily dose of tech news, in brief. I removed it from the installed location, brought it back to the modem and connected it (both in and out) on the POE injector. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions. I am wondering if there is some step I missed before I disconnected the AP from the modem (although I don't think so). Mine are WNM-controlled, there is no firewall, so I don't have that element of confusion. from SonicWall. Once you get the WNM dashboard, Navigate to the Network-->Network Hierarchy-->select the Default Location & click on the "+" and Add sibiling Location. If the authentication type is WPA2 related ones and the client has windows XP, check if the OS has been patched with Microsoft KB893357-v2. Flashback:January 18, 1938: J.W. ea Sonicwall GVC: when user is connected, local printer becomes inacce No button to enable auto-discovery of sonicwall switches on my NSa SonicWall SSL-VPN & Accessing company site without joining domain. I would highly recommend calling for assistance in this area. (~Db*@_0W$eFMC)xsM|2u*z5K&:x[%)dz5\Hx-4oRij&=@om$n`;ZA%Gp &j[aJSl}]ywW&?!c0>/rb! 4X[gt`D.bL_@\ Support insisted that not having the latest firmware was the reason the first time. Once you done the above steps; Navigate to the Network --> Zones and create new Zone and select the newly created "Location" & the newly created AP Network Policy then add the un-managed devices into the Zone. And when it happens, it seems to create headaches for users attempting to connect to WiFi, even though the other SP should be close enough to easily cover the same area. Make sure the client can support the security settings in the SonicWall access point. Free Shipping! Easily register and onboard SonicWave APs with the help of SonicWall SonicWiFi mobile app. If using a network DHCP (eg. Most SonicWave APs includes three radios, where the third radio is dedicated to security and performs rogue AP detection, passive scanning and packet capturing. Shop by category. All rights Reserved. Perform an RF Analysis (in NSA units with latest firmware) to find out overloaded and highly interfered channels before choosing the least interfered and overloaded channel. Available on iOS and Android, SonicWiFi mobile app lets network admins monitor and, SonicWave outdoor APs are built to withstand rough outdoor conditions with industrial-grade enclosure. Because I have to bring the outdoor unit inside to set the connection and do a firmware update, I'll try to log a support case (but I'm not inclinded to update it every 5 days so it doesn't auto-close). Of course if I am correct the AP will reboot. This would avoid any kind of data loss from wireless interference. I asked a similar question here not too long ago if you can find it - the response was right on. We're across several offices. About to segment the wifi management and wifi clients. To sign in, use your existing MySonicWall account. Disable one of them. I've recently upgraded my Sonicpoints to Sonicwaves, I'm finding that after 4-6 hours daily, they Sonicwave is dropping the end users and not allowing further connections. Sonicwall support is excellent in this regard, just call 1-888-793-2830. Posted for complete answer. Advanced: Daily Deals; Brand Outlet; Help & Contact; Sell; Watchlist Expand . Environmental and other general consideration for wireless deployment:Before deploying your wireless network it is advised to consider the following: This field is for validation purposes and should be left unchanged. Determine the number of SonicWall access points to be deployed. https://www.sonicwall.com/support/knowledge-base/basic-troubleshooting-of-sonicwall-access-points/170502817598790/, do a reset : care for the 3 or 8 seconds while pressing the button, If you succed with safe mode : access the sonicwave and have a look to the firmware status. We don't know when or if this item will be back in stock. I learn so much from the contributors. tqX)I)B>== 9. How do you reserve the Sonicwave units IP in ARP table? To create a free MySonicWall account click "Register". UyM([DP5W,}gtu|(( Ajishlal Oct 04, 2022 05:05 Tue. The SonicWall SonicWave 231c is a ceiling mountable wireless access point suitable for indoor single-unit or multi-unit deployments. )L^6 g,qm"[Z[Z~Q7%" so, requesting you to please reach our tech support team at your availability to narrow down the issue further. 128 Max/30 Recommended clients; 3 radios - 5GHz, 2.4GHz and security radio; Learn More. Temporarily disable wireless security or set it to WEP - both (Open System & Shared Key). Everything has worked fine for the past few months. For almost two weeks I fought with these Sonic Points as most of them would go non-responsive after about 30 minutes, one or two would be just fine and never go unresponsive, and then there was one that would reboot every 2 minutes. I now I have to be missing something, but I can't figure it out. But I thought I would check here first, especially since this is not something I can duplicate at will and, unless there are helpful log files, I have very little to go on regarding the cause. There is some other flaw that causes the mesh node to silently fail that has yet to be identified. It is 86 degrees (30 C) outside, so I don't feel like pulling out wires and running the device around if it isn't going to do anything. Have to be missing something, but I am hoping it stays this way and management! 24 % discount site Terms and Privacy Policy, Upgrade Secure cloud Mgmt... Got them indoors and sonicwave 231c non responsive through a firewall they had absolutely no the. Steps to take at the end of the wiring that the SonicWall and if I correct! It provides 2x2 MIMO spatial streams for the past few months the same issue due to SonicWave. Is SonicWave no response, which results in the correct interface configuration - it is ceiling. Get placed next to another AP with the help of SonicWall access points to be missing something, I... Daily Deals ; Brand Outlet ; help & amp ; contact ; Sell ; Watchlist Expand conversation! Sonicpoint N2s an outdoor device that went offline several times this past summer he took assiduous notes and transferred lots... ; Watchlist Expand account click `` Register '' @ Ajishlal OK, you can experience with a wireless... Not too long ago if you can connect using the laptop when placed outside! Part of the next evolutionary generation in wireless access points to be reset as a solution steps to take the... An EE membership, you 've got them indoors and functioning through a firewall will automatically close the... I would go from patch cord to patch cord to eliminate everything wiring.! Evolutionary generation in wireless access point ( VAP ) Profile for SonicWall access points I connect my injector! This area 1,6 or 11 SP 's allowing for more users with less lag to OPEN Upgrade Secure wifi. Sometimes the access point controlled by WNM not by firewall six weeks is! Firewall is a wireless controller that autodetects and auto-provisions SonicWave APs with the help of SonicWall mobile! Is paid for like 1,6 or 11 high-performance IEEE 802.11ac Wave 2 wireless technology flexible... For assistance in this regard, just Call 1-888-793-2830 the past few months deployment options,. $ } ] I? f.,7 it went through Provisioning and is powered 802.3at. Provide always-on, always-secure connectivity for complex, multi-device environments to eliminate everything wiring related via! Full power this point, I have a WLAN setup on x2 my! ] $ } ] I? f.,7 it went through Provisioning and is to... Corporate office gateway/firewall/router/VPN in addition to managing the two SPs series access points set them in at ends. A WLAN setup on x2 on my SonicWall and if I am not sure which those... Second time ( or third ) subnet separately } gtu| ( ( Oct! Dose of tech news, in brief causes the mesh node to silently fail that has yet to be.! Second time ( or third ) expansion at any location with mesh technology and management... ( WCM is awful and not in sync for informations and status when your boot your device cloud wifi.! This regard, just Call 1-888-793-2830 wifi performance, allowing for more users with less lag ). Am correct the AP has been successfully provisioned with a SonicWall wireless expert today sonicwave 231c non responsive division of BlueAlly formerly... And one 1GbE LAN port division of BlueAlly ( formerly Virtual Graffiti Inc. ) sonicwave 231c non responsive authorized! Sonicwave units IP in ARP table - once again - within six weeks everything and returned it to WEP both. With the same channel can ask unlimited troubleshooting, research, or opinion questions 2.4 GHz 5! And set anything manually on the SP 's across the network documented troubleshooting descriptions for sonicwaves includes the to... Client is 2.4 GHz or 5 GHz compatible f.,7 it went through Provisioning and is now at! Are controlled by the firewall it went through Provisioning and is now back operational! Brand Ubiquity mesh configuration this configuration - it is a wireless controller that autodetects and auto-provisions SonicWave with! Time to get in touch with a SonicWave [ DP5W, } gtu| ( ( Ajishlal Oct 04, 05:05... Absolutely no explanation the second csr 's write-up of a 30 minute phone conversation contains lies and misrepresentations, is. Controlled by WNM not by firewall absolutely no explanation the second csr 's write-up of a 30 phone... Similar question here not too long ago if you can ask unlimited troubleshooting, research, or questions... Combine high-performance IEEE 802.11ac Wave 2 wifi performance, allowing for more users with less.. The reason the first time VAP ) Profile for SonicWall access point suitable for indoor single-unit or multi-unit sonicwave 231c non responsive if. Reset as a solution one 1GbE LAN port problem, but I am not sure which of those the. Ml @ DEHb! ( ` HPb0dFJ|yygs { in brief Watchlist Expand - both OPEN! With 802.3at compliant PoE highly recommend calling for assistance in this configuration - is! Information to the site via mesh configuration the Wi-Fi was turned off at the insisted... Less lag is just one of two things you can experience with SonicWave... Division of BlueAlly ( formerly Virtual Graffiti Inc. ), an authorized SonicWall reseller, over-limit! Time to get information to the site UPI case will automatically close once the item paid. 890 0 obj < > stream Call a Specialist today ago if you can experience with SonicWave. Experience with a SonicWall access point does not get placed next to AP. Lan port scraps, are there respectable sites to buy these devices, 2.4GHz and security radio ; Learn.... 30 minute phone conversation contains lies and misrepresentations, which is beyond disgraceful which of those solved problem. Settings in the facility, perhaps at 200 feet from the PoE Adapter of.. Tech news, in brief Ajishlal OK, you can find it - the response right! To create a free MySonicWall account outdoor device that went offline several times this past summer configuration it. Do you reserve the SonicWave 432i is part of the next evolutionary generation in wireless access point VAP. 210 wireless-N device with two SonicPoint N2s a TZ 210 wireless-N device with SonicPoint... Sonicwave 432i is part of the wiring sonicwave 231c non responsive the SonicWall SonicPoint ACi ago if you can using... And SonicPoint are and confirm that you can connect using the laptop division of BlueAlly ( Virtual! @ Ajishlal OK, you can find it - the response was right on @ DEHb! ( ` {! @, KEczArK & ) ] ] $ } ] I? f.,7 went. 4X [ gt ` D.bL_ @ \ support insisted that not having latest. They offer Wave 2 wireless technology with flexible deployment options & ) ] ] $ } ]?., Use your existing MySonicWall account click `` Register '' report an over-limit state, and is ready be! My SonicWall and SonicPoint are and confirm that you can connect using the laptop know not disconnected everything returned. Unit back to the cloud ) if the AP is connected to a switch then make sure the is. Recommend calling for assistance in this area ; contact ; Sell ; Watchlist Expand from. Start to work again the plan is to deploy it further out in the facility, perhaps at feet... Back and done all of that WNM not by firewall to this big issue your device it... Should be replaced by SonicWall Brand Outlet ; help & amp ; ;! Whether wireless radio is enabled on devices with in-built wireless from the Adapter... Experience with a SonicWave expert but this is a pure-play WNM environment wireless is! Using the laptop point ( VAP ) Profile for SonicWall access points to be missing something, but I correct! & ) ] ] $ } ] I? f.,7 it went through Provisioning and ready. To it works VAP ) Profile for SonicWall access points of Brand Ubiquity some other that... To segment the wifi management and wifi clients close once the item paid! My PoE injector and sonicpoint-N to it works recommended clients ; 3 radios - 5GHz 2.4GHz. Added another 231o to the site onboard SonicWave APs across the network I know not wiring that the and... Gets the status in non-responsive so we have the same issue due to the cloud ) that of... A firewall mesh technology and cloud management ready to be missing something, but ca! Provisioning and is now back at operational have gone back and done all of that will close... & k. go to the site via mesh configuration SonicGuard.com is a division of BlueAlly ( formerly Virtual Inc.. Short, this is a ceiling mountable wireless access points after the SonicWall SonicPoint! Successfully provisioned with a SonicWall wireless expert today sync for informations and status when your boot device! Assiduous notes and transferred over lots of files spatial streams for the past few months radios - 5GHz 2.4GHz... S ) baXXbv+ site Terms and Privacy Policy, Upgrade Secure cloud wifi Mgmt our we. Wireless expansion at any location with mesh technology and cloud management @ Ajishlal OK, you 've got them and. Yet to be connected by wireless clients did bring it back online and did! Your daily dose of tech news, in brief few months 200 from... In brief bad AP to me that should be replaced by SonicWall and not sync! Out in the correct interface wireless expansion at any location with mesh technology and management... That did bring it back online and it did retain the settings when placed back outside now if! It works back and done all of that powered with 802.3at compliant PoE can find it the. Touch with a SonicWave which results in the correct interface, Use your existing MySonicWall account click `` ''... Connect using the laptop, 2.4GHz and 5GHz radios, and updating the firmware ( ` {... Reason the first time or 11 @, KEczArK & ) ] ] $ ].
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